Refund policy

Return & Refund Policy

Because Journals in Blue Silk boxes may contain handmade, one-of-a-kind, and consumable materials such as ephemera, dried florals, and cut fabric, we are unable to accept returns of physical items once they have been shipped.

Damaged or Incorrect Items

If your box arrives damaged during transit or you receive the wrong item, please contact us within 7 days of delivery at:

adminjournalsinbluesilk@gmail.com

Please include a photo of the damaged or incorrect item.

Depending on the situation, we may provide a replacement or issue a refund at our discretion.

Subscription Cancellations

You may cancel your monthly subscription at any time.

Cancellation will take effect for the next billing cycle. We are unable to provide partial refunds for a current month that has already been shipped or entered production.

Prepaid Subscription Plans

For prepaid 6-month or 12-month subscription plans, payments are non-refundable once the first box has shipped because the pricing reflects a committed-term discount.

If you need to cancel a prepaid plan before it begins, please contact us for a full refund.